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Dan Latch

4 years ago

My wife and I were looking for a specific used mod...

My wife and I were looking for a specific used model of a used E class with some very specific and rare options installed. We found it online at Sears Auto. I called the dealership and was connected to Patrick Schwamm. The car did not have any pictures posted online yet and Patrick took some and sent them to me right away. It was the car we were looking for and negotiated to have the car shipped out to us where we live in the San Francisco Bay Area. There were a couple scratches in the paint and rims that he pointed out to me and sent me pictures of. He offered to have these repaired before shipping the car. I was a little skeptical that these would be repaired properly, but Patrick assured me that the repairs would be done properly. Upon receipt of the car, everything was great. I could not even see any signs of any repairs being done. The finance staff did a great job working with our credit union, over-nighting all the necessary documents and Patrick kept us in the loop at every stage of the process. We love the car. We only wish we could have gone out to Minnesota to meet Patrick and see the dealership. It seems like a very well run and professional place.

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