Ryan Ostendorf

Review of HYATT REGENCY NEW ORLEANS

I did not stay in the hotel directly, but in the a...

I did not stay in the hotel directly, but in the attached Hyatt House, and attended a conference/trade show in the Regency. It was minimal travel indoors to get to the facilities, which are gorgeous and flexible. Nothing is very far; the FedEx office is conveniently located, as is the Starbucks, and the exhibit rooms and halls are all no more than 2-3 minutes walk from each other. There are also a few options to choose from for food and drink beyond Starbucks, with good food. The only complaints I have are with getting around the facilities. It feels very much like a maze the first few times until you get your bearings, and even then, the escalators aren't exactly intuitive (and are sometimes blocked off in certain directions), and the elevator controls, while designed to be helpful, are highly confusing and seem to always complicate the process. On more than one occasion it took me to a floor short or past where I wanted to go, and I had no choice but to wait for another elevator to try again, given no floor selector inside. Once, it took me in the wrong direction. I understand now why this happened, and it makes sense that it wasn't a malfunction, but for someone used to typical elevator controls, even tech-savvy, the first few uses were problematic and highly frustrating. I recommend the Regency for exhibiting, but I'd much rather stay in the Hyatt House a few minutes further walk than deal with the elevators to get to a room upstairs.