F

My experience at the Toyota in Sunnyvale was beyon...

My experience at the Toyota in Sunnyvale was beyond amazing!! It had been a stressful month for me. My car that I had was a 2014 Toyota Camry SE. I had just celebrated my one year anniversary of having it, and then it was totaled :( I was very stressed and not feeling ready to buy a new car. I came to this Toyota location just wanting to see what they offered. As soon as I arrived I was greeted by Fred in sales. He asked what we were looking for and I gave him the model and year of the type of car I was looking for. We walked around the lot and eventually it was between two Toyota Camry SE vehicles. Not once did I feel pressured or guilt tripped into buying a car or asking questions. I even let him know I had other places I needed to see before I made any decisions about a car. He completely understood and encouraged me to take my time and look at my options. I then explained my situation to him and how I was feeling. Not only did he reassure me that it would be fine, but his opinion and advice was spot on. I ended up coming back at the end of the day and purchasing a 2016 Toyota Camry SE last week for a great price! Though Fred made me feel comfortable and we had a few laughs while going through the whole process, he was not the only one to make me feel comfortable and welcomed. Jude in the finance department was phenomenal! He knew what he was doing and reassured me many times not to stress out. He took care of us through the whole process and worked what I think is the best deal I have ever had in my life. We shared many laughs and enjoyed each other's company through the night. I am still sharing and laughing about the stories we shared and the personal experience we had with both men! I will be forever thankful for them and their help through what could have been (BUT WAS NOT) such a stressful experience. I highly recommend them and this dealership! Thank you Fred and Jude for all the fun and for taking care of me during such a hard time. I will forever be grateful for you two!

Comments:

No comments