Very disappointed my husband and I went through th...

Very disappointed my husband and I went through the drive through. The person taking the order was not understanding our order. We asked her if we can come to the window to place our order again she was not able to hear us. I told her we would come in to place the order as we proceeded to walk into the store the host gave us a dirty look said she had are order ready. We paid and when we got home we realized the order was incorrect. We were charged for a dozen donuts and they did not have a dozen in the box.