Amber Johnston

Review of Eden Roc at Cap Cana - Relais ...

Gorgeous views and great location. Very poor manag...

Gorgeous views and great location. Very poor management and concierge. If the wait staff was running the place we would come back twice a year! Visiting such a stunning place can become exhausting when you have to argue with people daily, made to prove your dinner reservations they repeatedly lost and all the other unnecessary drama. We would of loved to of had a smoother time because it is so close to us here in FL and easy to get to. It only got 4 stars because the views really are amazing, and Milton, Juan and Rosie along with all the waiters were very genuine and friendly.