Rik Ditter

Review of Mercedes-Benz of Kansas City

Avoid this dealership for used cars, they don't st...

Avoid this dealership for used cars, they don't stand behind what they sell.
I bought a used G-Wagon and had it delivered out of state. Given the age (8 years old) and buying this sight unseen, I was very worried about the condition. I read the car fax, asked the salesman a lot of questions to make sure everything was in working order and in condition, and did everything I could to make sure I knew what I was buying.
Either they don't inspect the used vehicles or they lied about the condition. The vehicle received has several undisclosed dents, and substantial rust. I've also now spent over $10k to repair things that were broken upon delivery. When I pushed the dealer about the defects, they offered to pay for a new battery ($445 of the $10k), but none of the other items, and simply said that that it was sold "as is".
I bought this from a Mercedes dealership, not Joe's car lot. I expect them to thoroughly inspect every used car, even if it's not "certified". What I got was someone else's deferred maintenance headache!
It came to me with a bad alternator $1100, bad batteries $445, bad AC condenser (the system already had dye, so someone clearly knew about it) $2500, bad ignition starter $1300, broken rear gate clamps $262, broken driver seat cooler and controls $500, bad front and rear shocks $2000, Bluetooth inop $500 for software update and reset, 3rd party remote start not working $750, illegal tint $600, moisture in break lines $150. And i still have not addressed the rust or the dents.
Bottom line, I will not ever buy a used vehicle from this dealership every again.