A

Let me start by saying I have NEVER been treated s...

Let me start by saying I have NEVER been treated so rudely by anyone in a position to care in my life! At a time when I felt I was about to lose my life I encountered the most rude, uncaring and unprofessional people ever. My heart was breaking knowing that they could have shown compassion for someone who is normally in their position that was overwhelming. I have worked with dialysis Pts for over 7 years. The most difficult people some say and I have never spoken or handled any of my Pts the way Donna D and Hal tried to handle me. I came in feeling like I was about to fall straight on my face due to low blood sugar. I had to ask multiple times for a wheel chair while they sat behind the glass and asked me at least 10 different questions. I MEAN THEY SAT THERE AND WATCHED ME, listened to me say that I feel faint and they did not get up until I asked at least 5 times. Once I walked to the back Hal insisted on asking the same exact question (repetitiously and sarcastically) while I was still standing asking for a chair to sit. He insisted I stand on the scale to get my weight, I finally got a chair after. Once in triage the RN (Donna) had very little bedside manner. She kept asking the same questions that had nothing to do with my current situation. I know what triage is. Don t get me wrong. She was literally asking the same questions over and over. She showed even less compassion. WHEN I ASKED FOR CRACKERS SHE KEPT TELLING ME TO WAIT. I TOLD HER I FEEL FAINT SHE RESPONDED THIS IS THE BEST PLACE TO PASS OUT IF YOU'RE GONNA DO IT. SO SO RUDE. IT WAS ALL UNNECESSARY FOR THEM TO TREAT ME THAT WAY. Maybe I needed to come in bleeding to get a sense of urgency. I m not sure but I will never go there again and I hope anyone who has to go has someone with them to back them up because even the ones you think have your back in there.... don t. I will drive straight past this place from now on. I have called the ER manager to complain and I have not been called back as of yet. I will call the complaint line also. I just may file a complaint with the state. No one should feel this way when they need help.

Comments:

No comments