Our unit in Vancouver had a recent water claim tha...

Our unit in Vancouver had a recent water claim that stemmed from the unit above. Ann at Tribe Management, who is the buidlings property manager, never got back to us with an update or any information on how to proceed with the claim. She is responsible for the communication between the owner and the strata or restoration comapny. We were left in the dark about everything. We had a tenant who was living there, but had to move out because of the damage. We are not difficult owners, we just wanted to be informed, but the communication was very poor. I wish I didn't have to write a review about this, but I am hoping that other people won't have to go through the same service.