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We have been using Haufe Lexware accountant softwa...

We have been using Haufe Lexware accountant software for many years. The software is not really user-friendly and is a bit awkward to use in many ways. Nevertheless, we have come to terms with it over the years. We deliberately bought the software because we avoid rental software as much as possible. For years now we have also bought an update every year. Since our tax consultant will take over the bookings with his software in the future, we have terminated the update contract. Now we had to learn that we can no longer use the software properly! This central change (rent instead of purchase) was only announced secretly through a change in the terms and conditions. Since we still have to make entries for the past year and would like to continue to use functions that may be blocked, we are very, very disappointed with the business practices of Haufe Lexware !! By the way: To give me information about this, the response from the service took a whopping over a month. This also says everything about their understanding of service !!

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