Went to buy a car and the new sales guy made a mis...

Went to buy a car and the new sales guy made a mistake and put 5,000 miles as opposed to 50,000 and the manager was super mad and said oh well guess we have to honor it and threw the paper on the table and left.

We bough a brand new Kia Sedona at the Demondrod Kia but its soooooo far from our house.

The DVD player stopped working so once again I called Freddy and they almost told me to go back to where I bought it . Made an appointment and when I showed up the ONLY mechanic who can work on it had called in and no one had the decency to call me and let me know. I had taken the whole day off because they warned me it would take a long time.

Called today again to see if the magical mechanic was in and then service manager said we dont have anyone to work on it and we dont have loaner so you would have to figure it out.

The service manager from the first appointment said oh well he called in what do you want me to do? Just schedule another appointment and if you have to leave the car you have to figure it out too because we have no loaners.

0 customer service and they dont CARE about customer satisfaction.

Never ever ever coming back!!!!!