Brian Adams

Review of Tekline

From the first outreach on Yelp to the finishing t...

From the first outreach on Yelp to the finishing touches, Tekline provided a 5+ star service.

In a recent Seattle windstorm I had the misfortune of having a few short rows of shingles blow off my 24 year old roof. I used Yelp to reach out to at least 5 highly-ranked roofing companies. Within 10 mins, Scott the owner reached out and offered the contact information for the office to reach out first thing in the morning. It took at least 2 days for the others to respond and one of them didn't even respond.

The next morning I called the office and since I was heading out of town for the next week, she offered to send someone over that afternoon. Greg showed right on time and inspected the roof. He indicated that the area that had blown off had already been repaired once before since it has held in with nails vs staples for the rest of the roof. He offered up two contacts for other repair companies that could patch it up. But given the roof was 24 years old and it was unclear if the patch would even work elected to get a quote on a full replace. Within about 15 mins Greg came back with a quote. I contacted my neighbor who had his roof (same layout) replaced last year and the Tekline quote was within 10% of what he paid. After sleeping on it and a bit of negotiation, I signed with Tekline without getting any other estimates. That afternoon while I was out-of-town a crew showed up to secure a tarp to the roof to ensure there would be no leaks before they could start the replace.

The following Monday, the crew of at least 5 guys showed up right on time and got immediately to work. By the end of the day (sunset at 4:30) they had the old roof completely removed and the first protective layer applied. By the end of day 2, I was told the roof was complete - incredible. However when I got home from work, before pulling into the driveway I checked for nails/staples and found a few. So was a bit worried they didn't do a proper clean up. However the guys showed up again on day 3 to do a complete clean up -- Suggestion for Tekline to not indicate the roof is "done" until clean up is complete.

Bonus: During the installation, some paint got scrapped off my front porch step and it looked pretty bad. I pointed it out to Scott and he committed to repairing/repainting. Within a week he sent someone to completely sand, dry out, and repaint the step with an identical color.

If you need roofing work - I would highly recommend getting an estimate from Tekline.