The online chat system to schedule an appointment ...

The online chat system to schedule an appointment does not work. The loaner car was nice. The cost was reasonable. However, the car was purchased by the original owner from the previous franchise and serviced by them, resold to me and serviced by them and by this dealer. So when the service consultant approached me with an unsubstantiated claim that the car "must have been wrecked" because the tech had to do extra work to get the camber correct when doing the alignment . While he admitted they could find no other evidence, and I know they had access to its entire service history, he was adamant about this claim. I am very fastidious about my Porsche and was offended by his attitude.