MEMORIAL DAY WEEKEND 2015: Friday evening May 22 ...

MEMORIAL DAY WEEKEND 2015: Friday evening May 22 commode belching sounds, water shooting up from commode also out from under commode. Noted large amounts of raw sewage with human feces in tub filling in tub. Called emergency line of Cambridge Court, Grottoes,VA. (owned by Humphrey Management) no reply. Continued cleaning the water and sewage drainage running from under commode. I called Humphrey management, maintenance, the emergency line. There was no reply. I continued to have this sewage problem going into Saturday May23, Sunday May 24...at that time I called the Town of Grottoes and they immediately responded with their truck and pumped out the septic system. Not until May 26 did I receive a respond from the management and maintenance of our units. This incident has happened four times since May. They claimed they resolved it in March of 2016. Blaming the tenants pouring grease down their drains... NOT ONCE DID THE CALL ROTER ROOTER...which would have cleaned the sewer pipes. However, I was informed the emergency lines were turned off. It is a common practice of the management during Holiday times. One elderly lady sat for a whole weekend without heat. Where is the government on these issues.