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Angell Anton

4 years ago

Where do I start? We arrive at the the hotel after...

Where do I start? We arrive at the the hotel after hours of driving... The front desk is explaining to the man in front of me that the most of the rooms were sold out to some people arriving around midnight.So I kind of knew what I was about to hear. I get to the counter and she says she is going to show the girl she was training something real quick and then help me check in , when she comes back to me she ignores helping me and answers the phone and starts taking down a Togo order on the phone. Very rude. Anyways we are sleeping and around 2 am three people walk into my room.. they double booked my room and gave it to someone else in the middle of the night. Not only was I not able to talk to a manager that evening , there still was no manager to talk to at 10 am when I finally decided to leave. Will never go back to this hotel , have never had such an uncomfortable experience anywhere. I would give negitve stars if possible.

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