Absolutely appalling.

Absolutely appalling.
Paid $6.50 for next day delivery on a Thursday.
Friday still not delivered, called the customer service team to track item.
Item still with courier but he "ran out of time" said would likely be delivered Monday. (Happy to take money for next day delivery though) then my wife was told no he should be able to deliver Saturday. Well guess what the courier driver ran out of time again!?
Finally delivered Monday when it was meant to be delivered Friday, completely unacceptable and now avoiding my phone calls.
I suggest you employ drivers who have better time management skills then a 5 year old child.