My experience with One touch has been an unwanted ...

My experience with One touch has been an unwanted one. We spent 70k on a system that is still not working correctly, 18 months after moving in. None of the HD channels work, the One Touch tech kept blaming the Sky box, after 3 visits from One Touch and a frustrated Sky tech who ended up bypassing the One touch system and then the HD worked. I have informed One touch but as usual they never call you back or follow through with there promise. The other issue is our video intercom stopped working 6 months after install, it then took a further 6 months for One touch to remove the unit and I'm told I should claim on my insurance cause ants got into the unit..this is a so called top of the line intercom that they supplied and installed..what a fob off of responsibility.

One touch place far to much emphasis on being paid before they complete anything correctly rather than focusing on quality customer service.

If you don't want trouble free motoring than this is the place for you.