We have been using Smart Service for 3 years plus,...

We have been using Smart Service for 3 years plus, it has been a horrible experience. They recently did an update and now want to charge our company to rebuild the reports we already paid them once to build. The new update was also horrible, they changed things that make no sense at all.. We are changing to a new dispatch service and would tell you to keep shopping.. There are better companies to choose from!