Norm Jones

Review of Hilton Whistler Resort & Spa

I felt the staff was friendly and the hotel is qui...

I felt the staff was friendly and the hotel is quite nice. So it gets 2 stars. What I don t understand is why a high quality hotel is using duvets without covers, and re using them daily. When I called to ask, I was told they spray the duvets after each use and sand which the duvet between two sheets. This does not keep the duvet from touching your skin and whatever fluids may have touched the duvet from the previous guest. I move around at night. Sheets usually end up crumpled at my feet, and I m left with the bare duvet wrapped around me. I find it disgusting this is the practice especially during Covid times. I did speak to a manager and he simply said that this is Hilton s policy. Sorry.
Would not stay here again.