Andrew Stone

Review of Alliance United Ins. Co

After reading some of the reviews, you can see a p...

After reading some of the reviews, you can see a pattern with their level of service. Makes one wonder how they receive awards...

On April 27th 2018, I was rear-ended by one of their policy holders.

I first contacted my insurance company to see what my options are and to create a report. They reached out to Alliance United Insurance with the details. Since then (4 business days), they have not once contacted me.

I have emailed the two adjusters and their general email (provided by through the website) them all the information with pictures, videos and questions. I left voice messages for each one of the adjusters and still not received any call backs. Meanwhile, I have my 2018 Hybrid Camry's bumper being held together with duck tape.

My most recent call; they informed me that my claim was handed off to another adjuster due to internal errors of wrong policy information.

I ended up speaking to the receptionist which told me to download an application which takes photos and information of the incident.

I rate this company with a 1 star for the following reasons:

* No communication
* No sense of urgency
* Lack of or no response from the company or the two adjusters/management

Thank you for taking the moment in reviewing my comment of concerns. I hope this is beneficial for any potential buyers as to the company's President.

If the company is going to respond with their generic response for additional information, you are welcome to review the claim #D052996CA18 which as all information and details.

The two adjusters that have been assigned were/are: Cheryl A Wittman and Umbower, Jennifer.