First instance of bad service. Added to order. Pai...

First instance of bad service. Added to order. Paid additional charge of 9.00 when order received added items were not included..was told to pull over..long wait no one came to my car
Finally asked a server to look into missing items..Assistant Mgr asked to see receipt I wasn't given one. Told him my total came to 29.60..after I long while he begrudgingly brought missing item..over 20 minutes wasted..by then food from order was cold..not good experience!!!
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