Steve Kim

Review of Netgear

My company have used Netgear for several years and...

My company have used Netgear for several years and finally regret of giving them a chance to fulfill our business needs. Maybe it's time to take them to a lawsuit since they will no longer honor any warranty, whether it's new or used for less than a year; turns out that it's defective and no longer works properly.

We have bought several NetGear products on September of 2016 (introduced by a sales representative who stopped by at our office), turns out that after a few usage, the products shutdown without notice and the power blinks on and off. When referenced to the sales and technical support department for help, all the representatives reject the warranty and states that 2-years have ended and the warranty is off.

We have even provided the receipt of purchase and the install date, NetGear still denies and will not honor a manufacturer warranty that is advertised on their website and packaging box of 2-years.

This has been a handful of times you all had shut us down. Maybe it's time for us to shut you down or place your company name on New York Times for false advertisement! Good luck in court.