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Review of Donnelly Kia

Worst Experiences at a Dealership Ever! Bought a u...

Worst Experiences at a Dealership Ever! Bought a used 2011 Kia Sorento from this dealer and had the most rude staff from at that time their sales manager, to a pushy salesman who called me "dear", to a shifty lying financing manager who works for TD Auto right in their show room, pushing their high interest rate car loans, to the ongoing issues with poor mechanics and steering rack replaced and the squeak in my steering is still there, Service Manager Daryl told me I have to live with it! Let's not forget to mention the consistently rude blonde haired woman who worked on service desk who made inappropriate comments upon each visit. I have been there long enough to see many of these people let go, but they still have a few more to go in my opinion. This dealership is only interested vehicles not on warranty this is really where they make their money! They show more interest to fix the problem in servicing my transmission issue now that its off WARRANTY! Tried to work with Jim Lowe GM for Kia Donnelly, he just added more insult to injury, not interested in helping me out at all on an expired issue, that was duly noted on a previous work order. So I'm done with them. I have no confidence in any department of Kia Donnelly. I just want to note I take care of my vehicles extremely well with servicing and overall care. Next stop will be the BBB of Canada and Kia Canada I have only 118K on my SUV! Hence, this review! Don't buy from this dealership and don't buy a Kia!