Melanie Hindle

Review of J&R Trading Corporation

Sadly couldn't give zero stars. I agree with the m...

Sadly couldn't give zero stars. I agree with the majority of Google reviews here.
Bought 2 driveshafts, both listed as fitting our 1.8T seat Leon. First one appeared to fit ok, second one way too long and couldn't fit. They did issue a refund and assured us the first one was still correct. The car isn't driven often but 4 months later the first one has ripped out of the gear box, bent bolts and the inner boot clips failed, possibly causing damage to the gearbox casing which is yet to be inspected.
I just rang j and r trading and spoke to Stacy (and yes she is very difficult to understand and doesn't seem to have a clue what she's talking about). She says the first driveshaft is still the correct part and therefore I can have a repair or replacement after I foot the bill for returning the faulty/incorrect item. I argued that it is very likely the incorrect part and I don't want to put the incorrect item back on my car, she was insistent it is still correct and I can only have a replacement. Waste of time speaking to them.
You might be one of the lucky few that receive the correct quality items from this company, but seems the majority like me have been ripped off.


Update.. measured the old driveshaft against j and r driveshaft and they are not the same size proving the item is incorrect as suspected.
If you paid through PayPal and it's within 180 days contact them to make a claim and they can help, I just got a full refund for my incorrect item from PayPal

Update after owner response. I was not asked by Stacy if the car was lowered and I didn't say it was standard. The car is slightly lowered but that still doesn't alter the fact that both of the driveshafts you supplied were different lengths to the original units removed from the car. You say your driveshaft failed because the car is lowered but the originals removed from the car with the lowered suspension had not failed and were only being replaced because the boots had split and for the price of your driveshafts we thought might as well get a whole unit. We purchased in January but didn't get round to fitting until april (the refund for first item you admitted was incorrect was April) the car is not a daily driver as my husband cycles to work so your driveshaft hadn't done many miles. The fact both the driveshafts you supplied were incorrect lengths, 1 too long and 1 too short is why it failed. If it was to do with the car being lowered surely a shorter shaft would be better, but it's your shorter shaft that failed whereas the longer original shaft had been on the car for sometime and still doing its job when removed. Wish we'd of just bought the boot kits now!