Lori Schwartzkopf

Review of CareSource Management Group

This is the worst insurance company ever. They hav...

This is the worst insurance company ever. They have my account so screwed up but I can't talk to anyone in Finance because, "they don't have phones over there." None of the customer reps know what they are talking about. The supervisors also know nothing. They routinely tell me they will escalate things or put in an "urgent" request but they don't. They say they will call me back. They don't. They terminated me despite being fully paid up. I couldn't get my meds. How are they even in business?? I filed a complaint with the BBB which contacted CareSource twice for response--nothing. CareSource is BAD NEWS.