Chadwick Tobias

Review of Ray Skillman Northeast Buick G...

If I could take any more stars away I most definit...

If I could take any more stars away I most definitely would. Came in to have my 2019 Fiat (which is now Chrysler owned) to get an oil change. Called ahead to schedule and make sure everything was in stock. Was told to bring it on in. After checking me in, quoting me a price, they take the car. 2 hours into it was told we were waiting on a filter to arrive. When asked a roundabout time frame was told at that point it was the oil. And it was in transit. An hour and a half later when I approached and asked what was going on they tried beating around the bush again. Finally when I called them out they said they drained my oil and realized they didn't have any in stock... Honest mistake I get it... But have some common courtesy and let somebody know what's going so they can make arrangements not leave them sitting for 4 hours