We ordered a bottle of wine. If it was a twist to...

We ordered a bottle of wine. If it was a twist top I guess it would have been ok, the manager finally came over, his reply rather abruptly "there's nothing I can do" not even an apology like "I'm sorry we seem to have misplaced our bottle opener. Is there something else I may interest you in". Them it was a leafs game on. They have a contest where for every Molson canadian you order during a game you get a ballot for a chance to win tickets, I'm still waiting for my ballots. All the meals came except mine, we were a group of 6. I thought she was bringing it out, but it wasn't until she came to see how the food was, that's when I got to ask her about mine. He reply " you ordered some thing, ohhh ya the shrimp linguine ". NEVER getting another dime out of me.