Sean Anderson Jacobi

Review of Worcester Charter TV3

I was on hold for hours. I have a job and I can't ...

I was on hold for hours. I have a job and I can't just wait endlessly, wish there was a callback option.

Internet was slow, expensive. If they didn't have a monopoly in my area I would have dumped them a long time ago.

I eventually moved and now I'm trying to drop off the equipment. Currently writing this while in line. It takes literally 2 minutes. But instead of just dropping it off and going I have to stand here, indoors, during a global health pandemic, risking my immuno-compromised family members to return this router.

To say I am upset is an understatement.