My husband & I had a wonderful white water rafting...

My husband & I had a wonderful white water rafting trip on the Middle Yough River. Our guide Lauren was awesome, she was so knowledgable, friendly and made our trip a blast. However our daughter unfortunetly did not have the same experience on her Lower Yough River trip. They stood waiting for over 20 minutes to get their gear with no one acknowledging the group of rafters waiting. The trip started late to say the least and appeared to be very over booked. There were over 15 rafts with only 5 guides and after each rapid they were made to wait over 20 minutes till all of the rafts made it thru each rapid watching other outfitters rafters paddle thru. Lunch was served late as well when the trip was scheduled to be over at 4:30 PM thats when they stopped for lunch. Lunch was very disorganized and it was very apparent that there were too many rafter for the guides to handle.
Our guide Lauren should be commended she was great but we will choose a different outfitter next time due to our daughters experience.