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Michael Brooks

3 years ago

I went in to look at a specific car. I had a great...

I went in to look at a specific car. I had a great experience with the salesperson Katie. I called her and we agreed I would come pay a deposit on the car with the intention of coming to purchase it in two days. The car had a grind from 2nd to 3rd gear which no one would admit. I've been driving stick for 15 years, it wasn't user error and it was only 2nd to 3rd yet I was the only one who could feel it? When I got there, the finance manager tried to pressure me into buying and then told me I wasn't able to leave hold money, I either needed to buy it or take a chance and come back. I left. I received a message from Katie apologizing about what happened so I was going to give them another chance, she told me to talk to Creston, the owner, and he would help me out. I called Creston today about the specific car and told him I'd been working with Katie on it. He took down my name and number and told me he'd have her call me. I live an hour away. I was already on my way to the dealer when I called. 50 minutes later I walk in and they told me they sold the car this morning... The car was sold when I talked to him. This is a horrible way to do business. I had to cancel my inspection and take my cashiers check back to the bank and on top of that I wasted all the time driving there. This is the stereotypical "used car lot" with a ton of red flags and I wouldn't recommend them.

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