Wendy Maday

Review of Sill-TerHar Motors

The process of buying our used Traverse with sales...

The process of buying our used Traverse with salesperson, Mark Auerbach, was smooth, quick and uneventful. There was absolutely no drama, no heavy sales-pitch and no pressure put onto my husband and I. Mark was knowledgeable and expedited the process so that we could drive home in our new (used) vehicle that evening. We owe Mark and Finance rep, Russell, a special thanks for staying late for us. Our kids were not actually ready to leave the play area!!

Mark followed up with us after the sale to see if we were still happy with the car. Very few - if any - car salespeople pay any attention to you once the deal is done. Mark also stood by his word to mail us a few free oil-change certificates. I can honestly say that I did not expect those to show up in the mail! I will gladly return to the Sill Ter Har dealership and refer all my friends and family there as well. Thank you, Mark, for the exceptional service.