The attention was not what we expected very poor, ...

The attention was not what we expected very poor, and the food in general including the liquor service very poor
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Dear Sir.
It is very regrettable to give an opinion due to poor service from a few employees, in cases in which a client points to a hotel of the size such as HOTEL FIESTA. I think the most convenient thing is for you to gather your staff together, and let them understand that with this type of comments everyone who works for this hotel is at stake.
I say the above, because at this point being unemployed is very sad and there are employees who do not mind giving a fried egg to one without salt. I believe that with an opportunity and in writing, the attention has to change 100% for all the branches that make up the payroll of said hotel. The comments come to light when there is a radical change. Thank you very much we are aware