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This is a super nice resort. The staff is incredib...

This is a super nice resort. The staff is incredibly nice and helpful. Everything is spacious and immaculate. The pools, other than being very shallow, are expansive and delightful. We also ate at several of the restaurants in the resort and all of them had excellent food, although all of it was a bit pricey.

The room was super nice, the bed was incredibly comfortable. Our room had a view of the parking lot, which wasn't great but the resort is so nice you shouldn't be hanging out in your room anyway!

The bathroom was very nice, with a huge shower and a separate bath tub. Water pressure and temperature was excellent.

So, after all that, why only four stars? (I do wish there was a 4.5 star option!) A number of reasons:
One, although there was a cabinet built for one, there was no mini fridge - the cabinet door was actually screwed closed.

Two, in this era of hotels, at this star/price level, I expect a plethora of outlets and USB ports. I had to unplug the bedside clock to plug a surge strip in so that I could use my laptop and my daughter could use her tablet.

Three, we never went to the gym because A) it was at least a half mile walk from our room and B) they expressly ban children. We travel a lot and I have never been to another hotel or resort where children were banned from the gym. (It isn't like I can just leave her in the room by herself.)

Lastly, the resort is set far away from everything on a very long road with poor signage. It is very easy to get lost, particularly at night. Also, if you don't have a car, you will have to eat in the resort, which is expensive, although the food was all very good.

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