Customer service is POOR. We left a backpack ther...

Customer service is POOR. We left a backpack there by accident, have tried calling them for 5 days and no one ever answers the phone. We left 10 messages and they did not return our call once. Not sure how a business can opperate when they never answer the phone. Very poor customer services. They will be in trouble if/when the TV show ends. : (

On the plus side the cupcakes were tasty