P. V. F.

Review of Vernon Heating & Air Condition...

We have a service plan, so we see just about all o...

We have a service plan, so we see just about all of Vernon's Residential Service Techs. Today, Tony came by to check the air handler and heat pump. He was also very good, excellent, I should say. He confirmed the low level on the HP capacitor and replaced this one component from stock kept on the van. He reminded me of the coupon for $25 Vernon provides with their service call ticket each visit. No expiration date to worry about. My HVAC system warranty expired in 2018, so the charge was expected and not exorbitant. The capacitor is guaranteed defect-free for two years. Fixed the same day. They came right out (on a Saturday), just one day after their reminder call for a system check-up, so why would I use any other company? Keep up the good work!