Disgusted by the lack of professionalism here. I c...

Disgusted by the lack of professionalism here. I called ahead on Saturday and was told to bring my car in on Monday or Tuesday morning. When I did so on Monday I spoke to the mechanic who told me to come back in on Wednesday at midday. As we're still in early stages after lockdown I forgave this oversight and said I'd wait til Weds. However, when I did come back he wasn't even there! I was simply told by the perfectly pleasant chap at reception that he had forgotten... For some reason I gave them an opportunity to put this right and left my number, but it's been a day and a half and I've had nothing.
Disappointed to have to write this negative review but 6 days after my first call my car hasn't even been looked at, nor have I had an honest conversation. Suffice to say I've booked my car in elsewhere now.