william zhang

Review of PC Alliance

My experience with Computer alliance has always be...

My experience with Computer alliance has always been positive until today. I was served by a staff called Michael Duff, he was very impatient & rude.

I kindly asked him to help me check a keyboard price on their competitor's website just wanting to make sure I got the best deal possible, he reluctantly did so and sarcastically offered to price match the competitor's price even their price is more expensive. After I declined and ready to pay, he walked to the counter and almost smashed the keyboard on the counter, I questioned his attitude on the spot, he just told me that he got other customers to attend.

That is the most unacceptable customer service I ever seen!