Paid a premium for the Olympic room on my wedding ...

Paid a premium for the Olympic room on my wedding night and purchased additional amenities.

The first was the trouble confirming my reservation the night before... They had twenty minutes of difficulty locating it despite my reservation confirmation number, booking email, name and number.

Second is even I arrived after my wedding, the notes and extra amemties from food and beverage weren't in the room. The front desk was very kind about the issue, but that's a surprise and time I can never get back on my special (and very expensive) night.

I live in-town and have continuously come here for the other expensive dinners such as new years and have experienced some disappointment as well. Sad to say but this was the last straw... My most important night was not necessarily roughness, but certainly a let down. I had to spend an extra hour dealing with calls and physically showing my room didn't include the amemties that should have been spent with my new wife.

If you are considering a big, important day to trust this business with, consider my story and think through it. I'm sad about the ordeal, they certainly did not deliver on my important occasion that cost so much.