Kelly Kendall

Review of Jordan Sales and Service

Edit on my review...no. The sentiment still stand...

Edit on my review...no. The sentiment still stands. The November fix did not work and the tractor did not get fixed until after the bad review. TYM got ahold of us and fixed the tractor.

Do not bother. I wish we went someplace else. This place is all lip service, but does not put their money where their mouth is. The owner sold us a tractor. Gave us promise after promise. Let's just say, unless the weather conditions are perfect, the tractor does not run like it should. They will not call us back. They will not answer our calls. Everything is under warranty and they will not fix it. They were supposed to fix things last September when we told them the tractor would be free for a block heater to be added. Did not happen until around November. We told them it had to be finish within a set time frame. Did not happen. This tractor has done nothing but cost time and money. They have the worst customer service. Before anything went wrong, we recommended them to a friend, after his door latch failing and causing a shattered door, they refused to fix, although the tractor was still under warranty. It is a year of nightmare, and I am done with this company and tractor. If you have money to waste go ahead and shop here. If not, run the other way. It will save you a fortune.