I made an appointment on line. Received several re...

I made an appointment on line. Received several reminders via email. My service rep Chuck Pullen got me in right away even though I arrived a little early. My car was finished before his estimated completion time even though it was a few days before Christmas. Chuck is very personable and polite. I didn't feel rushed. He answered all my questions. My car required a minimum of work, which bolsters my sense of the dealership's honesty and integrity. I love the fresh-popped popcorn in the lobby, the fresh orange, everyone being so nice. I'm very happy I bought my Honda CRV at David McDavid of Frisco even though I've tended to avoid dealerships when buying cars since I never buy new ones. I'm happy with my certified pre-owned, and I really like my service rep Chuck Pullen. Since my last car was a used Saab purchased 10 years ago at Sewell (the only other car purchased from a dealership), I know what good service looks like, and this is it. Thanks, Chuck Pullen and David McDavid!