Josh Shafran Review of Hurdle's Jewelry
The short of it is that Hurdles is very poor at cu...
The short of it is that Hurdles is very poor at customer service delivery. I purchased a new watch band for my Luminox watch in December, 2013, and by June, 2014, six months later the band split and ready to break apart. I paid $29.95 for the band that lasted six months. Watch bands have lasted two to three years in this price range from my experience. I went back and they did give a replacement band for the broken one. The value of the replacement one is $19.95. I requested ten dollars refund for the broken one, due to it being defective.Their answer was no. As I said POOR customer service. They lost a present and future customer due to $10.00 of cheapness on their part. The only reason they garner one star is for replacing a $29.95 band for a $19.95 band. Final work small business JERKS
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