Not sure what you call them, but the greeters when...

Not sure what you call them, but the greeters when you first pull into the service dept. were not very friendly. I had an appt and was early but had to wait 15 minutes before my service advisor finally got to me. Ray was was very nice and efficient when he did, however was not able to provide me a ride to work. With that said, Lexus of Concord always does a great job servicing my car and it always come back clean and shiny.