Rob Sanchez Review of Walser Automotive Group
I did all my car shopping online to decide which m...
I did all my car shopping online to decide which make and model. Once decided I found that Walser Buick had the most 2014 Mazda6 on hand.
I found one I liked within my price range and called to make sure it was available. I spoke with Mike and tried to negotiate the price down about 600 bucks. He told me Walser doesn't negotiate and hasn't since 2002. The idea is to promote hassle free lower pressure car buying experiences.
I was up in the twin cities and asked for a ride to the dealership. Outside of their radius they couldn't send anyone to get me. Considering I was about to spend several thousand on a car from them I wish they'd have been more responsive. To show that my business was valuable.
Instead I took the bus half way and got an Uber the rest of the way. I worked with their sales guy Jack Michealson when I got there.
He was a swell guy and made conversation as we jumped through all the hoops to complete the transaction. We road tripped down to Eagan together to pick up the check from the bank and I drove the car home from the dealership.
They didn't do any horrible up selling or stereotypical car sales things. These guys seemed on point. The car had been sitting a while so the battery was dead. They 'changed' or charged it I don't know which.
I've had no issues for the first week. There's a 30 day warranty only. They offer some paid warranties on hardware and software too.
I'll be back to provide an update once I get the car checked out by my mechanic and spend some more time with it.
As far as the dealership goes. Mike is a sharp guy who matched my wit on the phone and explained Walser business practices in a concise reasonable way. I was glad to see that he popped out to say hello while I was finalizing the car too.
Jack Michaelson (Michael Jacksons doppelganger perhaps) was an ace sales and support specialist. He was knowledgeable and offered his insight where needed. Seems like a good dude all around as our conversation ran from cars to politics and back again. He moved around the lot and the paperwork with ease and made the process ultimately painless.
Overall I enjoyed the process with Walser Buick GMC grabbing my Mazda6.
I love the car so far and I'd recommend Walser.
We'll see how everything holds up in a few months.
Some dealerships offer many perks for getting a car through them. Walser doesn't need to do that because it's big enough to get and keep business. Still a car wash or an oil change on the house would be cool.
5/5 business practices
5/5 honesty
4/5 price but with no negotiations that might be a 4.5/5
Cheers guys,
-RS
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