This hotel is gorgeous from the outside, and even ...

This hotel is gorgeous from the outside, and even the lobby is incredibly clean. The bright whites with the modern black and grey design is fairly stunning. There's lots of seating in the lobby, bar, and restaurant area that is reasonably comfortable.

The room itself is well designed, lots of outlets, large quality television, nice furniture, a comfortable bed, etc.

The experience is marred by what was clearly a very relaxed and laid back group of employees with no sense of urgency or concern for providing a good experience. This screams of management that doesn't hold them accountable or drive them to exceed expectations.