Jessica Chapman

Review of Crown Honda of Southpoint

Let's see. My experience here has been an awful on...

Let's see. My experience here has been an awful one. The last time I was here, I had an appointment and was only getting an oil change, and it took three hours. I let that slide because they were busy. Another visit, I was getting a tire, which they said they would have by the time of my appointment, and I waited here for a very long time. They gave me a free oil change at least so I appreciated that. That's why I decided to give them another chance when I got a coupon about an oil change. The coupon, upon inspection of the mechanic, wasnt the price I was going to pay, since mine is full synthetic. OK, I can understand that, but then that liar told me it cost forty and that my coupon is for five off. Another reason I have dredged back here even though the wait is really long is because a full synthetic oil change here has always been thirty five. Icing on the cake was they opened early, so my showing up early was in vain. I decided to show up early to get a chance maybe because setting up an appointment doesn't work. I will not be coming to another Honda dealership for service if they treat customers. this way.