Kimmy Kreuzer

Review of Groove Jet Salon and Spa

Very unsatisfied with customer service. Gift certi...

Very unsatisfied with customer service. Gift certificate purchased for me for gift. No where on the website did it state any sort of expiration of gift certificate nor any penalty if not used in 6 months. Contacted management with no response, still booked for service, and they cancelled within hr prior to appointment. Management does not rectify nor find any resolution of issues.