Jane Jackson

Review of Hotel Saint James Albany

Not great first impressions. Only picked this hote...

Not great first impressions. Only picked this hotel based on location (which is great) and pool.
Room took extra 40min to be ready (3.40pm). Staff barely helpful.
No towels in pool room and was just told sorry none left. Staff sit outside pool in spa room so no one supervising it. It's dim inside and only reason no one drowns is because it's only 3m wide.