Isaac Clarke

Review of City Utilities of Springfield

I called at 10am earlier today and asked if my ele...

I called at 10am earlier today and asked if my electric would be getting turned on and if not, how much? She said it was scheduled to be turned on today and that it might be until 5pm before they get around to doing their job. Well it is now 6:57pm and my electric is not on. So I was lied to and this is what you can expect from CU. How hard can it possibly be? I imagine you have some magical switch to flip and you're done. Probably take less than 10 minutes and they don't have enough people with the expertise to figure that out or spend their time doing it. Regardless, this is probably the worst thing about Springfield and I couldn't feel more disappointed about it.

P.S. I forgot to add that it's especially wonderful that they lied to me on a Friday because now I won't have any hope for electricity until Monday. That's just b-e-a-utiful. I love paying these people for all they pretend to do for me. I couldn't be more grateful.