Karine Lim

Review of Westin New Orleans

Good location, rooms are clean and comfy. Most of ...

Good location, rooms are clean and comfy. Most of the staff seem really nice. Really disappointed that there wasn't a pool as advertised on Google and on Expedia. Was one of the reasons we chose this place. We spoke to the concierge about this and his response as well as attirude were quite rude - it sounded like he was happy for us to change hotels.