Ralitza

Review of Le Nordik - Nature Spa

I recently received a gift certificate to this spa...

I recently received a gift certificate to this spa. When I went to redeem it I was told that it was "cancelled" and that I would not be able to redeem it. The cashier did not provide me with an explanation. I e-mailed the spa a few days later and the customer service rep implied that I duplicated the certificate, stating that it was part of a bunch of certificates that were fraudulently issued, she showed me absolutely no sympathy.

This unfortunately added to my already frustrating spa experience that I had had. I ended up paying the full price after I was told the certificate would not be accepted and was disappointed. Considering the price, it is still too crowded, even with their new reservation system. Further, many of the doors to the saunas were creaking, and with everyone talking in the "no talking zones" (which no one at le nordik seems to enforce) it was not a relaxing experience at all.