My husband called Thursday to make an appointment ...

My husband called Thursday to make an appointment to look at a 2014 Focus the next morning. When he arrived, Travis said the vehicle was still 'in the shop', and they were 'fixing a latch' on it . He told them, fine, he knew the product and was interested, and asked Travis to email pictures of it to him and he would be back the next day. No email came. He called the next day (Friday) before coming to purchase the vehicle. Travis said "oh, I was just going to call you. The vehicle sold out of the shop." If that's how they do business, we will NEVER patronize them. Very tacky.